Customer Service

If you have any question at all about our products, special needs, or concerns about feeding our supplements and treats to your animals or yourself, don’t hesitate to contact us by calling toll-free or using an email link below.

Business to Consumer

Omega Fields®
3708 Playbird Rd
Sheboygan, WI 53083

1-877-663-4203
8AM to 5PM CST Monday through Friday – Human Interaction!

General E-Mail: info@omegafields.com 

Questions about an order that has already been placed?
Please send e-mail to orders@omegafields.com

Need help placing an order?
Please send e-mail to ordershelp@omegafields.com

Satisfaction Guaranteed!
We are proud of our products and guarantee your satisfaction. But if you are not satisfied, please send us a note and we will cheerfully refund your entire product cost. No need to return the product.

Shipping Process
Most products are shipped via UPS Ground. Some smaller packages may ship via UPS SurePost. Typical delivery time is 3-6 business days from date of shipment. Please note: UPS does not ship to P.O. boxes.

Credit Card Processing
We currently accept MasterCard, VISA, American Express and Discover Card.

Shipping Charges 
Prices Include Shipping To Most States. Nominal shipping charges may be added for those customers with rural or extended rural address and shipments to Arizona, California, Idaho, Nevada, Oregon, Washington, AA*, AE*, and AP*. *Phone Orders required for military addresses using “state” AA, AE, or AP – call toll free order line: 1-877-663-4203.

Privacy 
Omega Fields will not share or exchange online information that you provide us (including e-mail addresses).

Security 
All personal information you submit is encrypted and secure.
 


Business to Business

Interested Dealers or Distributors: 
Email: sales@omegafields.com 

Omega Fields® Director of Sales
Jeremy Lewis

1-877-663-4203 Ext 120
jeremy.lewis@omegafields.com